The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Designing Web Usability
By Jakob Nielsen
New Riders, 1999
Don't Make Me Think! A Common Sense Approach to Web Usability
By Steve Krug
New Riders, 2000
Information Architecture: Blueprints for the Web
By Christina Wodtke
New Riders, 2002
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