Windows Phone 7 Plagued by More Update Issues

By CIOinsight  |  Posted 05-02-2011 Print Email
Microsoft is apparently grappling--again--with some updating issues related to Samsung smartphones.

Microsoft may be experiencing some additional issues with its Windows Phone 7 updates.

"We've temporarily stopped sending updates to [Samsung] Omnia7s," Michael Stroh, a writer for Microsoft's Windows team, wrote April 28 in the comments section of The Windows Blog. "The team discovered a technical issue with the update package for this model. The work of fixing and testing the package is nearly done, and the team hopes to resume update deliveries soon."

In February, Microsoft rolled out a minor infrastructure update for Windows Phone 7, designed to pave the way for future updates. Within days of that update's rollout, however, users began reporting it stalled their smartphones. The company then went into damage-control mode, claiming in a corporate blog posting that only 10 percent of users' smartphones had stalled because of the new smartphones.

Eventually, Microsoft's engineering teams pinpointed the problems that caused Windows Phone 7 devices to stall in mid-update--particularly ones built by Samsung. By March 2, the company announced that it would resume issuing the February update to smartphones built by the manufacturer; that same month, it also issued a chart detailing the update status for Windows Phone 7 smartphones in the United States and around the world.

Now, Microsoft is apparently grappling--again--with some updating issues related to Samsung smartphones. In addition to the Samsung Omnia 7, Microsoft has also zeroed in on the Samsung Focus as a potential problem-causer.

"In the last few days, the team has seen reports from a handful of Focus owners in the U.S. who haven't received an update notification yet," Stroh wrote. "They're looking into the situation, but I'm afraid there's not much to report yet. As soon as there is, I'll post it."

For more, read the eWEEK article: Microsoft's Windows Phone Experiencing New Update Snafus.


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