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E-Mail Response Management Fact Sheet

By CIOinsight  |  Posted 02-28-2006 Print Email

WEBINAR:
Live

The New Reality for Customer Engagement


Date: 5/31/2018 @ 1 p.m. ET

E-mail response management systems aim to help companies improve customer service by automatically generating answers to customer inquiries. Problem is, the systems are notoriously bad at figuring out what the customer is really asking.


 

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