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July 2006 Survey: What's the Value of IT? At Many Companies, It's Just Guesswork.

By Allan Alter  |  Posted 07-12-2006 Print Email

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The New Reality for Customer Engagement


Most CIOs are under the gun to find new and better ways of demonstrating IT's value, and to place a dollar value on intangible or soft benefits. Yet only six out of ten companies measure the business value of IT. Even fewer look at ROI both before and<


 

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