BPI as Profitability Driver
The New Reality for Customer Engagement
Use BPI as a Profitability Driver
Reducing costs and increasing productivity are the leading drivers of business process improvement. Though large companies tend to be more focused on BPI, companies of all sizes show strong interest. And in today's economic climate, more organizations should look at it. BPI has been an area of concern in the past for companies experiencing budgetary or other weak financial conditions. That's because they see especially strong productivity benefits (in a time when they can't hire) and cost reductions (in a time when scaling processes is less of an option).
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