Strong Cooperation Overcomes BPI Hurdles
The New Reality for Customer Engagement
Overcome BPI Hang-Ups With Strong Cooperation
Involvement of employees is critical to BPI success. The pain point, especially in smaller companies, is looping in employees who will be most affected by changes in business processes. But in larger companies with entrenched practices, more methodical methods--or even the opposite, radical restructuring-- have proved effective.
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