By Gary Bolles  |  Posted 01-01-2002 Print Email


The New Reality for Customer Engagement

Date: 5/31/2018 @ 1 p.m. ET


How the survey was done: CIO Insight designed the mobility survey in partnership with, a San Jose, Calif.-based supplier of custom online research services. CIOs, chief technology officers, and vice presidents of information technology and services from a number of sources, including third-party lists and other Ziff Davis Media publications, were invited to participate in the study by e-mail. The survey was then posted on a password-protected site, and 520 people responded between Nov. 8 and Nov. 13, 2001.


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