The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
How the survey was done: CIO Insight designed the outsourcing survey in partnership with Survey.com, a San Jose-based supplier of custom online research services. The study was e-mailed to CIOs,chief technology officers and vice presidents of information technology and services from a number of sources,including third-party lists and other Ziff Davis publications.The survey was posted on a password-protected Web site,and 432 people responded from March 3 to March 8.
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