The New Reality for Customer Engagement
How the survey was done:
CIO Insight designed the project management survey in partnership with Survey.com, a San Jose, Calif.-based supplier of online research services. The study was e-mailed to CIOs, CTOs and vice presidents of information technology and services whose names were gathered from a number of sources, including third-party lists and other Ziff Davis Media publications. The survey was posted on a password-protected Web site, and 1,077 people responded from July 9 to July 11.
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