The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Gartner also detailed some rising technologies, though the firm doesn't expect them to see large adoption rates for another 5 to 10 years:
Context Delivery Architecture--It's the logical next step in SOA/Web services development, but we've yet to see a high interest.
Surface Computers--These new interfaces can revolutionize the way we work--but not for a while.
3-D Printing--An ambitious and promising technology, 3-D printing barely registered in our recent research.
Virtual Assistants--Telecommuting is increasing, but this major shift is still years off.
RFID (case/pallet)--Don't adjust your screens: RFID is still years away from prime time.
Are you using these technologies yet? What results are you seeing? Tell us below, or email us at firstname.lastname@example.org.
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