Trend 9: IT Workers are Right to Fear Losing Jobs to India
The New Reality for Customer Engagement
Offshoring isn't a top-of-mind priority for CIOs, but it is on the rise. The potential savings is tempting CIOs to offshore more of the work that is not strategic.
India is by far the No. 1 destination, and half of respondents say they have cut IT jobs as a result of offshore outsourcing. Expect to see more offshoring in the futureand along with it, more focus in IT circles on how to manage across borders and cultures.
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