<img alt="dcsimg" id="dcsimg" width="1" height="1" src="//www.qsstats.com/dcsuuvfw300000gkyg9tnx0uc_3f7v/njs.gif?dcsuri=/index.php/c/a/Special-Reports/Vendor-Value-Survey-Top-Ten-Charts/2&amp;WT.js=No&amp;WT.tv=10.4.1&amp;dcssip=www.cioinsight.com&amp;WT.qs_dlk=XG71Epxp8vDNBG80-OgD3AAAAA4&amp;">
 

Best at Value and Reliability

By CIOinsight  |  Posted 11-14-2007 Print

A look at how IT providers stack up in reliability, loyalty and value.

Best at Value and Reliability

It's hard to beat free--which explains why Google, with its free search engine and tools, rises to the top for value. What's remarkable is that the other top 10 vendors come so close.

Value: Average of ratings for increasing revenues and lowering costs as expected, solving the business problem paid to solve, and meeting ROI expectations. Reliability: Average of ratings for meeting commitments on time and on budget, being flexible and responsive, and meeting respondents' quality expectations.

Value Top Top 10*
RankVendorScore
1 Google 80%
1 Red Hat 80%
3 VeriSign 79%
4 Hewlett Packard 78%
4 Research in Motion 78%
6 Citrix Systems 76%
6 Dell 76%
6 McAfee 76%
9 Check Point Software 75%
9 Trend Micro 75%

*Percentage of IT executives rating vendor as excellent or good.

 

Reliability Top 10*
RankVendorScore
1 Check Point Software 80%
1 Hewlett Packard 80%
1 Red Hat 80%
1 VeriSign 80%
5 Cisco Systems 79%
6 Google 78%
7 Adobe 76%
7 Citrix Systems 76%
7 Dell 76%
7 Trend Micro 76%

*Percentage of IT executives rating vendor as excellent or good.

Next Page: Best and Worst Customer Loyalty



 

Submit a Comment

Loading Comments...
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.