The New Reality for Customer Engagement
Society, Ethics and Technology
By Morton Winston and Ralph Edelbach
Wadsworth Publishing, 2000
The Principles of Information Ethics
By Richard W. Severson
M.E. Sharpe Inc., 1997
Computers, Ethics & Social Values
By Deborah G. Johnson and Helen Nissenbaum
Prentice Hall Inc., 1995
Ethical Decision Making and Information Technology
By Ernest A. Kallman and John P. Grillo
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