Why IT Pros Need Better Soft Skills
Why IT Pros Need Better Soft Skills
Projecting better business savvy can go a long way for IT professionals who are increasingly involved in business meetings.
Failure to Communicate
28% of CIOs said today’s tech pros could improve upon their communications skills—including written and face-to-face interactions.
Issue Resolution
21% said they’d like to see IT pros enhance their problem-solving capabilities.
Reliability Factor
18% said IT pros need to improve upon their work ethic, including accountability.
Out of the Box
13% would like to see more creative thinking among their IT team members.
Professional Seasoning
9% said IT employees need to be more professional, and 8% feel that these workers need to improve their business acumen.
Best Practices: Learning Opportunity
Present workshops to improve written and verbal communications among your staffers, in addition to collaboration and cross-functional thinking.
Best Practices: Social Engagement
Lead by example by engaging employees throughout the day and attending networking/industry events with them off-site.
Best Practices: Leveraged Knowledge
Set up a mentorship program so more experienced employees share ideas that have led to successful project outcomes, along with general practices that enhance one’s professional standing.
