Why IT Pros Need Better Soft Skills

Why IT Pros Need Better Soft Skills

Why IT Pros Need Better Soft SkillsWhy IT Pros Need Better Soft Skills

Projecting better business savvy can go a long way for IT professionals who are increasingly involved in business meetings.

Failure to CommunicateFailure to Communicate

28% of CIOs said today’s tech pros could improve upon their communications skills—including written and face-to-face interactions.

Issue ResolutionIssue Resolution

21% said they’d like to see IT pros enhance their problem-solving capabilities.

Reliability FactorReliability Factor

18% said IT pros need to improve upon their work ethic, including accountability.

Out of the BoxOut of the Box

13% would like to see more creative thinking among their IT team members.

Professional SeasoningProfessional Seasoning

9% said IT employees need to be more professional, and 8% feel that these workers need to improve their business acumen.

Best Practices: Learning OpportunityBest Practices: Learning Opportunity

Present workshops to improve written and verbal communications among your staffers, in addition to collaboration and cross-functional thinking.

Best Practices: Social EngagementBest Practices: Social Engagement

Lead by example by engaging employees throughout the day and attending networking/industry events with them off-site.

Best Practices: Leveraged KnowledgeBest Practices: Leveraged Knowledge

Set up a mentorship program so more experienced employees share ideas that have led to successful project outcomes, along with general practices that enhance one’s professional standing.

Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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