How Custom Software Drives Digital Transformations

­­How Custom Software Drives Digital Transformations

How Custom Software Drives Digital TransformationsHow Custom Software Drives Digital Transformations

Business executives revealed that custom software apps enable a more personalized customer experience and play an important role in engaging customers and employees.

En RouteEn Route

74% of business execs said their company has either completed or is completing a digital business transformation, or that their organization is planning to do so within the next five years.

Top Priorities for Digital Transformation EffortsTop Priorities for Digital Transformation Efforts

Enterprise data management: 43%, Enterprise collaboration: 33%, Custom software solutions: 31%, Hybrid cloud: 25%, Broad enterprise mobility: 25%

Meaningful ConnectionMeaningful Connection

75% of business execs said custom software apps enable a personalized customer experience, and 72% said these apps play a strategically important role in engaging customers and employees.

Agile ApproachAgile Approach

63% said that custom software is more nimble than pre-packaged software.

Peak PerformancePeak Performance

44% said the development of custom software apps are needed to increase operational efficiencies, and 43% say the same about employee efficiencies.

Budget-MindedBudget-Minded

41% said custom software apps are needed to reduce operational costs.

Biggest Challenges in Creating Custom Software AppsBiggest Challenges in Creating Custom Software Apps

Constantly evolving business requirements: 38%, Need to integrate throughout required data sources: 37%, Long development cycles: 35%, Lack of communication between business and IT: 27%

To Do List, Part ITo Do List, Part I

37% said their organization is focusing on the ongoing maintenance of software/apps as a top tech issue in 2016, and 31% cited the fixing of glitches in software/apps.

To Do List, Part IITo Do List, Part II

28% said their company needs to address a glut of app/data silos, and 25% said their organization’s software/apps are too inflexible.

Top Tech Investment ConsiderationsTop Tech Investment Considerations

Data security: 62%, Performance: 55%, Customer experience: 48%

Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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