All Slideshows | Page 20

    Six Customer Experience Game-Changers

    Nearly nine out of 10 execs view the customer experience as the primary basis for competition this year, according to Gartner. By 2017, half of consumer product investments will be directed toward customer experience innovations. With this in mind, more

    The Five Cloud Concerns Faced by All Industries

    Of all industries, the financial services industry is the most exposed to risk in the cloud, according to a new report. Not surprisingly, security awareness is higher in technology firms, with most saying excessive sharing more

    How Spear Phishing Puts Businesses on the Hook

    These days, cyber-attacks seem to arrive from almost every direction and tap increasingly sophisticated methods. Yet, spear phishing—which serves up realistic-looking e-mails and messages directed to a specific person, usually in an attempt more

    How Real-Time Data Boosts the Bottom Line

    While the majority of CIOs and other IT professionals recognize the importance of analyzing data in real time, tech leaders and developers disagree over how capable their organizations are at doing it, according to a recent survey from more

    Which CFO Personality Is Right for IT?

    When it comes to getting approval for IT purchases, the buck often stops with the CFO. And, in many cases, there's a specific CFO personality type that can make such decisions easier (or harder) for CIOs and their teams, according to a more

    How Digital Dexterity Gives Businesses an Upper Hand

    Are all of your company's core operational processes automated and digitized? Can you access customer data in real-time? Do you and your colleagues base decisions on data and analytics—instead of best guesses" If so, more

    Why Challenging Your Employees Can Be a Challenge

    Employees are making New Year's resolutions for 2016—with many committed to taking charge of their professional lives, according to a recent survey from CareerBuilder. A significant share is determined to reduce work-related more

    Why Top-Performing IT Pros Get Lured Away

    Organizational leaders say they want to significantly boost the size of their IT department this year—but they admit that they face significant challenges in retaining the tech employees they already have, according to a recent survey more

    How Major Tech Incidents Burden IT—and Business

    Most organizations deal with major tech incidents several times a year—if not once a month, according to a recent survey from xMatters. The "Major Incident Management Trends 2016" report indicates that such mishaps directly impact revenues, more

    What Makes (and Breaks) Professional Reputations

    Millennials, Gen Xers and Baby Boomers differ greatly about what helps and hurts one's reputation at work, according to a recent, generational-focused survey from Weber Shandwick and the Institute for Public Relations (IPR). Findings more

    Why Machines Will Emerge as Top Collaborators

    With the current, rapid pace of advancements in artificial intelligence, modern managers are embracing the inevitable: that intelligent systems will step forward in the near future as trusted partners and collaborators in more

    2016 Security Forecast: Decoding the Adversary

    Cyber-crime continues to impact businesses and has increased 48% since 2013, with businesses contending with 43 million known security incidents, according to a report released by AT&T. The report, "Cyber Security Insights Report," the carrier's more

    Best Practices for Embracing the Hybrid Cloud

    More than 65% of enterprise IT organizations committed to hybrid cloud technologies by the end of 2015, vastly driving the rate and pace of change in IT organizations, according to IDC. The key business drivers for more

    The Worst Data Breaches of 2015

    Data breaches in 2015 weren’t kind to organizations that found themselves on the wrong end of a breach: 193.4 million personal records were compromised last year, and 5 million of those were compromised by the top seven breaches, according to a new study. more

    Unstructured Data, Unending Security Concerns

    Eighty percent of respondents to a new survey know of data leakage incidents in their organizations, and while most have implemented technical controls and auditing, only 16% are highly confident in their file security investments. Consequently, more

    Rapid App Development Creates Security Nightmare

    An IT leader at a midsize professional services organization thought someone within the business was leaking sensitive information to unauthorized parties. Eventually it was discovered that a compromised mobile device was enabling more

    What Do Your Employees Really Think of You?

    Workers generally give their managers high marks on a wide variety of needed performance measures, according to a recent survey from Instructure. Overall, they feel that their bosses are effective at expressing industry knowledge and more

    Why CEOs Are in the Dark About Cyber-Security

    A new study about the gap between executive awareness and enterprise security finds that the majority of IT security professionals believe CEOs make decisions with little regard to security. IT security pros also believe management teams are not more

    How to Use Threat Intelligence Intelligently

    A new survey finds 47 percent of companies and government agencies have been breached since 2013 and that cyber-intelligence could have prevented (or minimized) the consequences of those attacks. The survey was sponsored by IID and conducted by the more

    5 Bizarre Office Holiday Gifts (and One Great One)

    Whether these occasions are considered an evening to remember—or simply endure—an increasing number of companies are planning to host office holiday parties this year, according to CareerBuilder. They may want to know, more
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