The Disaster Recovery Blame Game
Downtime Devastates Productivity
84% of respondents cited employee productivity as the greatest impact of unscheduled downtime, followed by 74% for less efficient business operations and 57% for damage to the firm’s reputation.
Lost Revenue Plagues Majority
53% of respondents said business revenue would be lost during unscheduled downtime, and 49% said they would incur unplanned costs to recover systems.
What Gets Backed Up
71% of companies back up data and applications, while 29% only back up data. Just a few are backing up all data and all applications.
Data Backup vs. Applications Backup
41% of IT professionals surveyed back up all their data, and 6% back up only mission-critical data. 24% back up all their data and all their applications.
Applications Backup
37% of respondents back up all their applications, 18% back up only their mission-critical apps and 45% back up more than mission-critical apps but not all of their apps.
Mid-Level Blamed For Failures
79% SMBs report major IT failures during the last two years. Only 8% recover within an hour and 23% within a day. Whose fault is that? 69% said mid-level IT staff (IT directors and team managers) would be held responsible for lost data.
CIO and IT Execs Blamed Less
Only 41% of respondents said the CIO or another IT exec would be held responsible if critical data could not be recovered after a system disaster. Frontline workers were next, at 33%.
Jobs at Stake
The consequences of lost data are severe: 51% believe someone could lose their job if data is lost, 75% said it could lead to a poor performance review , 44% said it could blemish their professional reputation, 41% cite lost opportunities for promotion.
What SMBs Do to Recover
54% of respondents use different backup and recovery tools to back up physical servers and virtual servers, and 46% use the same tools for both purposes.
Reasons for Different Backup Tools
74% of respondents said they need different tools for different environments, and 39%
said they use different tools to create redundancy.
Challenges of Backup and Recovery Tools
The most frequently cited challenge (67%) is that teams must learn many solutions. 59% report that additional efforts would be necessary for recovery when using multiple solutions.
The Cloud Can Help
Cloud-based backup and recovery solutions appeal to SMBs. Of the 38% who use them, most use cloud backup for data only, while 14% use cloud-based recovery solutions for applications.
