The Disaster Recovery Blame Game

The Disaster Recovery Blame Game

Downtime Devastates ProductivityDowntime Devastates Productivity

84% of respondents cited employee productivity as the greatest impact of unscheduled downtime, followed by 74% for less efficient business operations and 57% for damage to the firm’s reputation.

Lost Revenue Plagues MajorityLost Revenue Plagues Majority

53% of respondents said business revenue would be lost during unscheduled downtime, and 49% said they would incur unplanned costs to recover systems.

What Gets Backed UpWhat Gets Backed Up

71% of companies back up data and applications, while 29% only back up data. Just a few are backing up all data and all applications.

Data Backup vs. Applications BackupData Backup vs. Applications Backup

41% of IT professionals surveyed back up all their data, and 6% back up only mission-critical data. 24% back up all their data and all their applications.

Applications BackupApplications Backup

37% of respondents back up all their applications, 18% back up only their mission-critical apps and 45% back up more than mission-critical apps but not all of their apps.

Mid-Level Blamed For FailuresMid-Level Blamed For Failures

79% SMBs report major IT failures during the last two years. Only 8% recover within an hour and 23% within a day. Whose fault is that? 69% said mid-level IT staff (IT directors and team managers) would be held responsible for lost data.

CIO and IT Execs Blamed LessCIO and IT Execs Blamed Less

Only 41% of respondents said the CIO or another IT exec would be held responsible if critical data could not be recovered after a system disaster. Frontline workers were next, at 33%.

Jobs at StakeJobs at Stake

The consequences of lost data are severe: 51% believe someone could lose their job if data is lost, 75% said it could lead to a poor performance review , 44% said it could blemish their professional reputation, 41% cite lost opportunities for promotion.

What SMBs Do to RecoverWhat SMBs Do to Recover

54% of respondents use different backup and recovery tools to back up physical servers and virtual servers, and 46% use the same tools for both purposes.

Reasons for Different Backup ToolsReasons for Different Backup Tools

74% of respondents said they need different tools for different environments, and 39%
said they use different tools to create redundancy.

Challenges of Backup and Recovery ToolsChallenges of Backup and Recovery Tools

The most frequently cited challenge (67%) is that teams must learn many solutions. 59% report that additional efforts would be necessary for recovery when using multiple solutions.

The Cloud Can HelpThe Cloud Can Help

Cloud-based backup and recovery solutions appeal to SMBs. Of the 38% who use them, most use cloud backup for data only, while 14% use cloud-based recovery solutions for applications.

Karen A. Frenkel
Karen A. Frenkel
Karen A. Frenkel is a contributor to CIO Insight. She covers cybersecurity topics such as digital transformation, vulnerabilities, phishing, malware, and information governance.

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