Gartner’s Strategic Predictions for 2018 and Beyond
A Gartner report provides predictions, research findings and recommendations for what to focus on and how to navigate the accelerating rate of digital change.
By 2020, 5 out of 7 digital giants will willfully “self-disrupt” to create their next opportunity. They are being proactive by deciding to embrace disruption even if it cannibalizes some existing advantage.
By 2020, 95% of new electronic products will have IoT capabilities, and by 2021, 30% of commerce searches will take place with visual or voice search.
By 2019, half of major commerce companies and retailers with online stores will have redesigned their e-commerce sites to accommodate voice searches and voice navigation.
By the end of 2018, formal investment frameworks will be available for trading in cryptocurrencies. In addition, Gartner predicts that at least one Tier 1 bank will offer cryptocurrency services.
Connected devices can deliver a return on investment in as little as four months, mostly from managing maintenance costs, which can indicate when devices need service and even adjust their load to extend their useful life.
Through 2022, half of all security budgets for IoT will go to fault remediation, recalls and safety failures rather than protection.
In 2020, more bots and chatbots will be built and deployed across the globe than new mobile apps. 55% of all large enterprises will have deployed at least one production bot or chatbot.
AI will eliminate more jobs than it creates through 2019 (mostly in manufacturing). Beginning in 2020, AI-related job creation will cross into positive territory, reaching 2 million net-new jobs in 2025.
By 2018, there will be a tenfold increase in commercial projects designed to detect fake news. By 2020, Gartner predicts that a major country will pass regulations or laws seeking to curb the spread of false information.
Create new value scenarios by focusing on people-centric technology options that introduce new ways to engage customers, employees and business partners.
Formulate data verification initiatives to combat the spread of “counterfeit reality” and fake content.
Focus on people-centric and business-centric skills within IT staffs.