How IT Tools Support the Contingent Workforce

By Dennis McCafferty  |  Posted 03-25-2016 Email

With contingent, contractual and otherwise independent employees accounting for an increasingly greater share of the workforce, managers are seeking better IT solutions to help manage these professionals, according to a recent survey from SAP Fieldglass. The accompanying report, titled "Contingent Workforce Management: The 2016 Technology and Innovation Outlook Report," indicates that most business execs said a "total workforce management program" would help address challenges which are specific to freelancers. However, a notable share admitted that they lack the tools, skills and/or expertise to develop such a program. What's needed are contingent workforce management (CWM) solutions that take advantage of advancements in freelancer management systems (FMS) and other tools to respond to compliance, talent management, analytics and other business demands. "Today's (contingent) workforce touches many corporate areas: procurement, HR, finance, operations, sales, IT, core business projects," according to the report. "Not only is visibility crucial for these arenas, the intelligence gleaned from automated systems can help the greater organization better forecast, plan and budget for the future based on the information of today. And, as the utilization (of contingent) talent continues to grow in size and complexity, businesses must be able to manage and evaluate their programs more broadly by mining the data captured by CWM solutions." Nearly 260 business professionals took part in the research, which was conducted by Ardent Partners.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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