Companies Must Get Ready for Gen Z Workers

Companies Must Get Ready for Gen Z Workers

Companies Must Get Ready for Gen Z WorkersCompanies Must Get Ready for Gen Z Workers

The next generation joining the workforce, Gen Z, values face-to-face communication, and appreciates tech tools for their effectiveness, not their convenience.

Who Needs an Office?Who Needs an Office?

57% of Gen Z respondents, 51% of Millennials and 42% of Gen Xers said physical offices will be necessary to complete a day’s work.

Gen Z Wants Hybrid WorkspaceGen Z Wants Hybrid Workspace

Gen Z wants a physical workspace (57%) combined with the ability to work remotely (48%) and have flexible hours (73%). They want tools that let them work effectively in both environments.

Personal CommunicationsPersonal Communications

25% of Gen Z workers prefer communicating in person, whereas 40% of Millennials said personal interaction will become less important in the workplace.

Effectiveness Versus Saving TimeEffectiveness Versus Saving Time

Gen Z is concerned about choosing communications tools that help relay messages more effectively (51%), in contrast to Millennials (42%), who, more than any other generation, prioritize communications tools that help them save time.

Gen Z Rejects Traditional ToolsGen Z Rejects Traditional Tools

Only 5% of Gen Z respondents prefer email, compared with 34% of Millennials and 39% of Gen Xers. 42% of Gen Z use landlines for work, compared with half of Millennials and Gen Xers.

Bots and AutomationBots and Automation

All the generations agreed that bots and automation will have a stronger role in the future. 70% of the respondents agreed that some current jobs can be automated by bots, and 80% agreed that bots will do some of their jobs five years from now.

Everyone Loves SmartphonesEveryone Loves Smartphones

When asked about the communications devices they use at work, on average, half of all respondents across the three generations use smartphones

Group Messaging and Chat ToolsGroup Messaging and Chat Tools

Each generation predicted that the use of messaging and chat apps would decrease, but Gen Z is the least likely to use these work tools. 21% percent of Gen Z workers use chat tools now, but only 13% expect to use them in the future.

Response to New Technologies: WearablesResponse to New Technologies: Wearables

Gen Z may not be as technologically attuned as Millennials when it comes to adopting new technologies such as wearables. 39% of Millennials use wearables in their personal lives, compared to 30% of Gen X and 27% of Gen Z.

Response to New Technologies: The IoTResponse to New Technologies: The IoT

Asked whether they use connected appliances in their personal lives, 35% of Millennials, 26% of Gen Z and 25% of Gen X do so. Money may be the cause: 50% of Gen Z respondents rely on their parents to pay for their communications tools.

Karen A. Frenkel
Karen A. Frenkel
Karen A. Frenkel is a contributor to CIO Insight. She covers cybersecurity topics such as digital transformation, vulnerabilities, phishing, malware, and information governance.

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