IT Management
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Onshore vs. Nearshore vs. Offshore Outsourcing: What are the Differences?
Offshore outsourcing of IT services and application development has been with us for decades. The practice is widespread across business…
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How to Tailor Security Frameworks to a Cloud-Based Infrastructure
According to Forbes, 83% of organizational workloads will be shifted to a cloud-based infrastructure by the end of 2020. Because…
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Reducing IT Downtime Due to Power Supply Challenges
By Drew Robb Since February 10, 2021, Texas has experienced a never-before-seen power crisis as Winter Storm Uri’s combination of…
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Security Slows and Help Desk Woes: User Complaints are Rising
It comes as no surprise to hear that surveys show users are fed up with security tools and would rather…
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COVID’s Impact: Automation, Remote Work, Management
It was just about 9 months ago that the COVID-19 pandemic shut down many offices and schools, resulting in a…
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Virtual Machine (VM) Data Loss: How to Prevent & Recover
Most companies these days are heavily virtualized. Gartner numbers suggest that 75% or higher virtualization use is the norm. But…
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Pandemic Changes Work – And the Changes May Be Here to Stay
When the pandemic began, most businesses complained about the disruption. How could they be expected to operate outside of the…
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Leading Firms’ Secret Sauce for CX
Leading Firms’ Secret Sauce for CX Leading Firms’ Secret Sauce for CX Leading-edge companies invest in the latest technologies, like…
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Risk Is IT’s Problem No Matter What
Risk Is IT’s Problem No Matter What Risk Is IT’s Problem No Matter What A survey says that risks created…
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The CIO of Blue Cross Blue Shield of Michigan Helps Drive the Revitalization of Detroit
As the CIO of Blue Cross, Bill Fandrich oversees all technology-related services that support business operations and security. He is…