How Internet Disruptions Cripple Organizations

By Dennis McCafferty  |  Posted 03-15-2017 Email

The vast majority of organizations have experienced a significant internet disruption within the last 12 months, according to a recent survey from Dyn. The accompanying report, the "Internet Disruption Study," indicates that the most common causes for these interruptions include network outages, provider outages, unplanned maintenance, hardware failures and configuration problems. Regardless of the cause, the issues typically take an entire working day to identify and resolve. In addition, these disruptions result in business-damaging impacts—frequently in the form of increased customer support calls, decreased productivity and revenue losses—that survey respondents describe as "painful" at best and "crippling" at worst. To ensure continuity, IT teams are stepping up efforts to monitor network activity, enforce user practices and restrict user permissions, improve network infrastructure, and learn about new threats and risks. More than 200 IT decision-makers from the United States, Canada and the United Kingdom took part in the research, which was conducted by Spiceworks.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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