How Employees Would Design a Performance Culture
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How Employees Would Design a Performance Culture
There's a better way to pursue data analytics, performance management and other success-drivers. Find out what today's professionals recommend. -
Integration Gap
Just 46% of the professionals surveyed said their organization integrates key support functions, such as quality and process management, to help achieve operational or business goals, but 73% feel that such efforts are important. -
Top Enterprise Priorities for 2017
Process management: 90%, Organizational performance management: 79%, Change management: 76%, Data analytics: 68%, Project management: 66% -
Work in Progress
43% of the respondents said their organization needs to establish a performance culture, and 27% said their company must improve the way it identifies the right mix of in-process measures to support decision making. -
Evolving Concepts
38% said their organization needs to move away from a function-based culture to a process-thinking one, and 28% said their company needs to better align process management efforts with strategic goals. -
Focus Areas
38% said their company should measure project success based on business results, and 33% said it has to apply a portfolio management strategy to prioritize and manage interdependencies between projects. -
Managing Change
36% of the respondents said their company must better engage employees through the change journey, and 31% said it must prioritize changes for implementation in their organization. -
Information Crunch
36% advocate greater use of data-based decision making, and 32% said their organization has to more effectively combine business acumen with statistical analysis. -
Qualified Statement
32% of the respondents said their organization should align quality efforts to strategies, and the same percentage said their company needs to identify and measure the ROI of quality efforts. -
Workforce Initiative
31% said their company should focus more on attracting needed talent, and 25% said their organization needs to measure employee performance against objectives.
While the majority of professionals feel that it's important for companies to integrate quality assurance, process management and other key support functions to achieve strategic goals, relatively few said that their organization is actually doing that, according to a recent survey from APQC. The accompanying "2017 Process and Performance Management Priorities and Challenges" report reveals that these and other shortcomings are keeping companies from establishing an impactful "performance culture." Among other suggestions from survey respondents: Corporate leaders must ensure that process management efforts are aligned with goals. They should measure project success based on business results. They need to better engage employees through this "change journey." In addition, these leaders not only need to bring on board the "right fit" for employee talent, but they also must measure employee performance against objectives. And they have to make greater use of data-based decision making, and more effectively combine business acumen with statistical analysis. Nearly 270 professionals took part in the research.
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