How Employees Would Design a Performance Culture

By Dennis McCafferty  |  Posted 02-23-2017 Email

While the majority of professionals feel that it's important for companies to integrate quality assurance, process management and other key support functions to achieve strategic goals, relatively few said that their organization is actually doing that, according to a recent survey from APQC. The accompanying "2017 Process and Performance Management Priorities and Challenges" report reveals that these and other shortcomings are keeping companies from establishing an impactful "performance culture." Among other suggestions from survey respondents: Corporate leaders must ensure that process management efforts are aligned with goals. They should measure project success based on business results. They need to better engage employees through this "change journey." In addition, these leaders not only need to bring on board the "right fit" for employee talent, but they also must measure employee performance against objectives. And they have to make greater use of data-based decision making, and more effectively combine business acumen with statistical analysis. Nearly 270 professionals took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.


Submit a Comment

Loading Comments...
Manage your Newsletters: Login Register