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Why Users Don’t Connect to New Analytics Tools

Nov 7, 2016

Why Users Don’t Connect to New Analytics Tools

Why Users Don't Connect to New Analytics ToolsWhy Users Don’t Connect to New Analytics Tools

IT leaders must come up with more user-friendly solutions that connect within preferred business apps in order to drive more interest in analytics tools.

Tried and TrueTried and True

66% of IT-based respondents said their organization has implemented or is beginning to implement traditional business intelligence (BI) tech—legacy, standalone solutions that are meant for static, repetitive reporting.

DIYDIY

67% said they are already providing or are starting to provide self-service analytics tools.

Well ContainedWell Contained

66% said their company is already using embedded analytics, and 30% said their organization is considering it.

Major NeedMajor Need

83% of business users said it’s important for them to be able to access analytics tech that’s embedded within the apps they already use.

Back and ForthBack and Forth

67% of these users said they have to switch to separate analytics tools to get the data or analysis they need.

Contrasting Perspectives, Part IContrasting Perspectives, Part I

53% of IT respondents said their organization’s business users have access to self-service analytics without having to make a special request, but just 47% of the users agree.

Contrasting Perspectives, Part IIContrasting Perspectives, Part II

IT respondents estimate, on average, 52% of users who have self-service access to analytics solutions use these tools, but only 45% of users said they do.

Aligned PositionAligned Position

90% of IT respondents feel that connecting users to data that is controlled by the tech department is important, and 77% of business users agree.

Biggest Challenges of Analytics Tools for Business UsersBiggest Challenges of Analytics Tools for Business Users

Difficulties in using them: 19%, Need to switch from usual apps to a separate analytics solution: 17%, Expensive maintenance costs: 15%
Disjointed processes because different teams use different solutions: 13%, Lack of easy access to these tools in daily workflows: 12%

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