dcsimg
 
 
 
 
 
 

Employees Aren't Fully Using Work Software

 
 
By Dennis McCafferty  |  Posted 01-14-2015 Email
 
 
 
 
 
 
 
  • Previous
    Underutilized Asset
    Next

    Underutilized Asset

    Nine out of 10 employees surveyed aren’t using all of their work software.
  • Previous
    Bad Fit
    Next

    Bad Fit

    29% said the software is not required for their day-to-day jobs.
  • Previous
    Drag Time
    Next

    Drag Time

    10% of the respondents said it slows down and/or crashes their computer.
  • Previous
    Dependency Issue
    Next

    Dependency Issue

    9% said the software doesn’t work right and/or is unreliable.
  • Previous
    Expiration Date
    Next

    Expiration Date

    9% of the workers said it’s too outdated to use.
  • Previous
    Unfamiliar Tool
    Next

    Unfamiliar Tool

    8% said the software isn't user-friendly.
  • Previous
    Frustrations Involved in Work Purchases
    Next

    Frustrations Involved in Work Purchases

    Waiting for purchases to be approved: 13%, Looking for the best deals: 13%, Filling out expense reports: 11%
  • Previous
    Work Woes
    Next

    Work Woes

    9% of the employees surveyed said purchase frustrations of items such as software make them less productive, and the same percentage said it causes them to lose motivation.
 

An overwhelming majority of workers don’t use the work software that IT has provided to them, according to a recent survey from Coupa Software. Among the reasons why: The products aren’t relevant to their day-to-day roles, they’re unreliable and they’re not particularly user-friendly. Regardless of the reasons, tech teams should promptly address the concerns to avoid a number of problems–which go beyond the cost of the products. “[This is] an issue that should be on every CIO’s radar today,” said Rob Bernshteyn, CEO of Coupa Software. “If companies are providing software that employees won’t use, they are exposing themselves to a host of risks–from wasted resources to potential compliance issues. Whether it’s mission-critical software or a desktop productivity app, if employees aren’t using their work software, it’s not only a major expenditure, but also a glaring missed opportunity for the company.” Following are some of the reasons why employees ignore their company-provided software. More than 880 U.S. workers took part in the research, which was conducted by TNS. Coupa specializes in cloud-based financial apps to help companies manage their spending.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

Submit a Comment

Loading Comments...
 
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.

By submitting your information, you agree that cioinsight.com may send you cioinsight offers via email, phone and text message, as well as email offers about other products and services that cioinsight believes may be of interest to you. cioinsight will process your information in accordance with the Quinstreet Privacy Policy.

Click for a full list of Newsletterssubmit