How Citizen Developers Are Driving Business Apps

How Citizen Developers Are Driving Business Apps

Companies need custom apps to boost productivity and enhance customer relationships, and many of them are relying on citizen developers to produce those apps.

82% of the IT decision-makers surveyed said citizen developers are going to become more important to business over the next two years.

Nearly 60% of all custom apps are created outside of the IT department.

Of those custom apps, 30% were created by citizen developers.

64% of the IT decision-makers surveyed said their organization deploys custom apps to improve productivity, and 52% said their company does so to enhance team collaboration.

48% said their company deploys custom apps to manage customer contacts and relationships, and 45% said they need custom apps to support commonly repeated, task-based workflows.

They address specific business requirements: 29%
Once deployed, they provide greater flexibility for modifications: 25%
It’s very likely that employees and partners will use them: 15%

The time it takes to create them: 36%
The cost to create them: 21%
Lack of needed employee expertise: 17%

Managing data growth: 37%
Securing corporate and customer data: 34%
Managing risks related to mobile and social networks: 31%

37% of survey respondents said that, on average, citizen developer-produced custom apps will benefit company-wide initiatives, while 28% said they’ll support specific projects, and 27% said they’ll serve departmental efforts.