10 Percent of Windows Phone 7 Updates Fail

Microsoft has shifted into damage-control mode over its

Windows Phone 7 update, claiming in a corporate blog posting that only 10

percent of users’ smartphones have stalled because of the new software. The

company will also continue to withhold the update for Samsung

smartphones.

“Has the update process gone perfectly? No — but few large

scale software updates ever do, and the engineering team here was prepared,”

Michael Stroh, a writer for Microsoft’s Windows team, posted

Feb. 23 on the Windows Phone Blog. “Of course, when it’s your phone that’s

having a problem, or you’re the one waiting, itss still aggravating.”

Stroh claimed some “90 percent of people who’ve received an

update notification have installed the new software patch successfully.” With

regard to the other 10 percent whose smartphones temporarily stalled or

outright bricked, he added, “nearly half failed for two basic reasons — a bad

Internet connection or insufficient computer storage space.”

Windows Phone Update requires space on a PC to create a

backup image of the user’s smartphone, in addition to downloading the update.

For more, read the eWeek article: Microsoft’s Windows Phone 7 Update Fails for 10 Percent of Users.

CIO Insight Staff
CIO Insight Staff
CIO Insight offers thought leadership and best practices in the IT security and management industry while providing expert recommendations on software solutions for IT leaders. It is the trusted resource for security professionals who need network monitoring technology and solutions to maintain regulatory compliance for their teams and organizations.

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