Book Brief: Mastering the Use of Consultants

Consulting Mastery: How the Best Make the Biggest Difference

By Keith Merron

Berrett-Koehler, July 2005

265 pages, $34.95

Although it is obviously written for consultants, this book poses a basic question to the senior managers who hire them: What exactly do you want a consultant to do? Merron, the founder of the Avista Consulting Group, argues that you have a fundamental decision to make. A consultant can either solve a specific problem, or can help you reform your entire department/organization so there is wholesale change. Not surprisingly, he argues for the latter option, but there are numerous instances when having a consultant solve only a specific task would be of enormous help. There is greater benefit to be derived from knowing specifically, and in great detail, what you want a consultant to do. Unfortunately, that is not a task you can delegate to a consultant.

CIO Insight Staff
CIO Insight Staff
CIO Insight offers thought leadership and best practices in the IT security and management industry while providing expert recommendations on software solutions for IT leaders. It is the trusted resource for security professionals who need network monitoring technology and solutions to maintain regulatory compliance for their teams and organizations.

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