I.T. Management: Are You the Roadblock?

Chances are, someone in your company thinks the information-technology department isn’t nimble enough.

One-third of business executives believe their I.T. departments have “significant difficulties” or “can’t keep up at all” with the pace of change in the business, according to a survey released this month by the Business Performance Management Forum, a marketing group backed by IBM and other tech firms.

And while half give I.T. a passing grade—saying the department handles change “pretty well”—they still say there are “some difficulties” (see table, below). The study, which polled 320 executives in various industries, was sponsored by webMethods, a vendor of application integration software.

How can a chief information officer correct the perception that I.T. is dragging its heels? Often, it helps to remind business managers that there’s a process to prioritizing projects, says Jon Payne, CIO of Wild Oats Markets, a $1.1 billion organic grocery chain in Boulder, Colo.

“There’s always more demand for the I.T. department than there are resources,” he says. “It’s a constant battle.” Payne, who joined Wild Oats in January 2004, oversees a staff of 29 full-time staffers plus outsourcing partners.

Check out Baseline senior writer Kim Nash’s blog entry, “Managing Your Monster Boss”

Read the full story on eWEEK.com: I.T. Management: Are You the Roadblock?

CIO Insight Staff
CIO Insight Staff
CIO Insight offers thought leadership and best practices in the IT security and management industry while providing expert recommendations on software solutions for IT leaders. It is the trusted resource for security professionals who need network monitoring technology and solutions to maintain regulatory compliance for their teams and organizations.

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