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Are You the Leader You Think You Are?
With leadership, perception is the better part of reality: It’s hard to be a good leader if your followers don’t…
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In E-Commerce, Small is the New Big
In January 2003, Jim Cantalupo, then the CEO of McDonald’s Corp., found himself in unfamiliar territory. For the first time…
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Book Brief: Coaching and Feedback for Performance
Coaching and Feedback for Performance Duke Corporate Education Dearborn Trade Publishing Dec. 2005; 112 pages, $16.95 Part of a leader’s…
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Travel Service Makes More Than Flight Connections
Peter Shankman recoils at the suggestion that he’s created some kind of airborne dating service with AirTroductions, a Web-based service…
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The Politics of Innovation
Can’t we all just get along? That’s the question being asked by many in the technology workforce, ever since Democrats…
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Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences
Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences Steve Diller, Nathan Shedroff and Darrel Rhea New Riders Publishing, Dec.…
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Our January Issue, In Brief
Opinion: The Legal Jungle Why Johnny Can’t Stop Sharing Files By Larry Downes Given that 72 percent of young adults…
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IT Behind Zip Cars Helps Redefine Car Rental
For city-dwellers, car ownership can be more of an albatross than an amenity. The occasional trip to the grocery store…
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Cell-Phone Map Uncovers Connection Patterns
Researchers at MIT have mapped cell phone usage in Graz, Austria, providing a unique look at communications patterns. The data,…
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Swiss Company Proved Value of Services Architecture Before the Name Was Even Coined
Before all the hype over service-oriented architecture, before the cumbersome acronym had been coined, and before the now infamous Microsoft…