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Due Diligence: The Big Bad Wolf
As if cast in the image of its creator Linus Torvalds, Linux has become the fair-haired boy of the computer…
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Thinking Out Loud: Richard Ross on Leveraging Linux
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Case Study: Hess Taps Linux for Profits
A map of the Gulf of Mexico covers an entire wall of geophysicist John Potter’s office at Amerada Hess Corp.’s…
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Review: How Breakthroughs Happen
How Breakthroughs Happen: The Surprising Truth About How Companies Innovate By Andrew Hargadon Harvard Business School Press, June 2003 320…
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Trend: Cross-Selling
Allied Office Products Inc. doesn’t have the luxury of waiting for revenue to walk into its store. The $300 million…
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Review: It’s a Small World After All
It’s Alive: The Coming Convergence of Information, Biology and Business By Christopher Meyer and Stan Davis Crown Business, May 2003…
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Code Breaking: Service Calls
If there were a Nobel Prize awarded for business innovation, I’d nominate the person who first thought of giving customers…
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Organizational Behavior: Forgive and Remember
This is a trick question. Imagine you’ve just had a major medical operation, and you’re being given a choice: Would…