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Book Brief: Customer Equity
Customer Equity: Building and Managing Relationships as Valuable Assets by Robert C. Blattberg, Gary Getz and Jacquelyn S. Thomas Harvard…
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Review: Net Value
Net Value: Valuing Dot-Com Companies—Uncovering the Reality Behind the Hype by Peter J. Clark and Stephen Neill Amacom, 2001 250…
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Book Brief: Meta-Capitalism at Work
Meta-Capitalism at Work: Taking Revolutionary E-Business Concepts from Theory to Practice by Grady Means and David Schneider John Wiley &…
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Book Brief: Place to Space
Place to Space: Migrating to eBusiness Models by Peter Weill and Michael R. Vitale Harvard Business School Press, 2001 464…
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Book Brief: Now or Never
Now or Never: How Companies Must Change Today to Win the Battle for Internet Consumers by Mary Modahl HarperBusiness, 2001…
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Trends: Change Agents
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Book Brief: The Change Monster
The Change Monster: The Human Forces That Fuel or Foil Corporate Transformation & Change by Jeanie Daniel Duck Crown Business,…