Overview
Strategy Trends
1. IT spending is on the rise
2. The big money is on the customer
3. IT will eke out yet more productivity gains
4. Speed, transparency and personalization matter
5. CIOs fall into the new alignment trap
6. Retailing has become the industry to watch
7. No relief for penny-pinched CIOs
Management Trends
8. The CIO turnover rate is about to jump
9. CIOs will need more business experience to succeed
10. IT staff levels will grow modestly
11. Offshoring’s bark stays bigger than its bite
12. CIOs will refocus on recruiting and retaining IT
13. Budgeting processes will continue to get better
14. ROI practices will get more creative
15. Project management standards will get tougher
16. Boards of directors will sharpen focus on IT
17. Performance measurement comes of age
Security And Risk Trends
18. Security problems will skyrocket
19. IT goes on permanent war footing
20. Sarbanes-Oxley will continue to cause trouble
21. Compliance becomes a top IT priority
22. Risk management won’t prevent IT risk-taking
Technology Trends
23. More companies call themselves early adopters
24. Infrastructure moves to the front burner
25. The sun sets on legacy systems
26. CRM usage will explode
27. Web services becomes a cornerstone technology
28. Wireless work becomes the norm
29. New technologies gain traction
30. CIOs want more from vendors