What Exactly is a Business Analyst?

Business analysts might be the least-known people in the IT workplace: Most agree that their role is important, but few know what they actually do–or should be expected to do.

Referring to research on the subject, "Executives didn’t know whether they were performing up to par or whether they should be expected to be order-takers or change agents, though they knew that the best ones were," said Carey Schwaber, senior analyst with Forrester Research.  

Forrester defines the business analyst’s role as a key liaison between the business and the technology that supports it. According to IT recruiting firm Robert Half Technology, a business analyst needs to have a solid understanding of business functional areas and management issues, as well as advanced computer skills and excellent communication skills. 

Read the full story: The Shifting Role of the Business Analyst
 

 

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