SAAS applications are becoming a more substantial part of many companies' IT infrastructure, according to a new research note by Gartner, but a number of companies are taking their "bad practices" from on-premises software into the cloud with them. Top among those is "shelfware," or paying for unused software. Gartner also suggests that SaaS remains a relatively tiny percentage of total enterprise software deployments. Nonetheless, companies such as Microsoft are devoting more and more resources to the cloud, envisioning it as the way of the future.
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