Vendor Value Survey: The Big Picture - ' Value ' (
Page 3 of 7 )
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Value Ratings
The Vendor Value survey's "Value" ratings look at the four ways vendors provide business value to their customers. The percentages are the percent of respondents that gave the vendor an "excellent" or "good" rating, rather than "fair" or "poor."
| Overall Rank 2007 |
Overall Rank 2006 |
Vendor |
Overall rating* |
Meets expectations for increasing revenues*† |
Rank |
Meets expectations for lowering costs |
Rank |
Solves the business problem paid to solve* |
Rank |
Meets ROI expectations* |
Rank |
| 1 |
3 |
Red Hat |
80% |
79% |
3 |
80% |
1 |
82% |
9 |
77% |
5 |
| 2 |
N/A |
Google |
79% |
80% |
2 |
77% |
2 |
83% |
8 |
79% |
1 |
| 2 |
6 |
Hewlett Packard |
79% |
75% |
6 |
75% |
4 |
84% |
6 |
77% |
5 |
| 2 |
10 |
VeriSign |
79% |
81% |
1 |
68% |
10 |
86% |
1 |
79% |
1 |
| 5 |
14 |
Check Point Software |
77% |
76% |
5 |
69% |
8 |
85% |
5 |
72% |
12 |
| 5 |
5 |
Research in Motion |
77% |
77% |
4 |
69% |
8 |
86% |
1 |
78% |
3 |
| 7 |
3 |
Cisco Systems |
76% |
73% |
7 |
64% |
11 |
86% |
1 |
75% |
8 |
| 7 |
7 |
Citrix Systems |
76% |
73% |
7 |
74% |
5 |
84% |
6 |
73% |
11 |
| 7 |
7 |
Dell |
76% |
73% |
7 |
77% |
2 |
79% |
12 |
78% |
3 |
| 7 |
10 |
McAfee |
76% |
72% |
10 |
72% |
7 |
86% |
1 |
76% |
7 |
| 11 |
2 |
Trend Micro |
75% |
72% |
10 |
73% |
6 |
81% |
10 |
74% |
9 |
| 12 |
N/A |
Adobe |
73% |
69% |
13 |
63% |
12 |
80% |
11 |
74% |
9 |
| 13 |
13 |
EMC |
71% |
66% |
16 |
61% |
15 |
79% |
12 |
70% |
13 |
| 14 |
9 |
Apple |
70% |
72% |
10 |
55% |
22 |
79% |
12 |
62% |
19 |
| 15 |
14 |
Symantec |
69% |
66% |
16 |
63% |
12 |
77% |
15 |
68% |
14 |
| 16 |
10 |
Motorola |
68% |
69% |
13 |
61% |
15 |
76% |
16 |
63% |
17 |
| 17 |
17 |
IBM |
66% |
65% |
19 |
59% |
18 |
72% |
21 |
65% |
16 |
| 18 |
21 |
Sun Microsystems |
65% |
60% |
24 |
55% |
22 |
74% |
18 |
66% |
15 |
| 19 |
26 |
SAP |
64% |
67% |
15 |
60% |
17 |
73% |
19 |
63% |
17 |
| 20 |
26 |
T-Mobile |
63% |
62% |
22 |
58% |
19 |
65% |
30 |
62% |
19 |
| 21 |
26 |
BellSouth |
62% |
66% |
16 |
56% |
21 |
69% |
24 |
62% |
19 |
| 21 |
24 |
Microsoft |
62% |
63% |
20 |
51% |
28 |
76% |
16 |
59% |
25 |
| 21 |
18 |
Verizon Wireless |
62% |
62% |
22 |
55% |
22 |
71% |
23 |
60% |
23 |
| 24 |
30 |
Business Objects |
61% |
63% |
20 |
53% |
25 |
69% |
24 |
54% |
28 |
| 25 |
33 |
SunGard |
61% |
53% |
31 |
49% |
31 |
73% |
19 |
52% |
32 |
| 26 |
23 |
Novell |
60% |
52% |
32 |
62% |
14 |
67% |
26 |
62% |
19 |
| 27 |
25 |
Avaya |
59% |
54% |
30 |
52% |
27 |
67% |
26 |
54% |
28 |
| 27 |
16 |
Palm |
59% |
57% |
27 |
58% |
19 |
62% |
32 |
60% |
23 |
| 29 |
18 |
Nortel Networks |
58% |
57% |
27 |
45% |
34 |
66% |
28 |
57% |
26 |
| 29 |
30 |
Oracle (including Hyperion) |
58% |
59% |
25 |
45% |
34 |
72% |
21 |
54% |
28 |
| 31 |
N/A |
Deloitte |
56% |
58% |
26 |
51% |
28 |
57% |
36 |
48% |
36 |
| 31 |
26 |
Sprint Nextel |
56% |
51% |
33 |
47% |
32 |
66% |
28 |
57% |
26 |
| 33 |
38 |
Qwest Communications |
54% |
45% |
37 |
53% |
25 |
61% |
33 |
54% |
28 |
| 33 |
36 |
Verizon Communications |
54% |
55% |
29 |
51% |
28 |
65% |
30 |
51% |
33 |
| 35 |
36 |
CA |
52% |
51% |
33 |
45% |
34 |
56% |
37 |
51% |
33 |
| 36 |
35 |
Cognos |
51% |
48% |
36 |
46% |
33 |
60% |
34 |
47% |
37 |
| 37 |
30 |
AT&T (including Cingular)** |
49% |
45% |
37 |
44% |
37 |
59% |
35 |
49% |
35 |
| 38 |
40 |
Accenture |
47% |
50% |
35 |
43% |
38 |
55% |
38 |
44% |
38 |
*Combined value and reliability ratings. Percentage of IT executives rating vendor as excellent or good.
†Meets expectations for achieving mission (for non-for-profit organizations).
**Cingular ranked 38th in the 2006 Vendor Value survey
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