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Vendor Value Survey: The Big Picture

By Allan Alter
2007-11-15

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Vendor Value Survey: The Big Picture - ' Value '
( Page 3 of 7 )

To sort the data by rank, rating or alphabetical order, click on any column heading.

Value Ratings
The Vendor Value survey's "Value" ratings look at the four ways vendors provide business value to their customers. The percentages are the percent of respondents that gave the vendor an "excellent" or "good" rating, rather than "fair" or "poor."

Overall Rank 2007	Overall Rank 2006	Vendor	Overall rating*	*Meets expectations for increasing revenues†**	Rank	Meets expectations for lowering costs	Rank	Solves the business problem paid to solve*	Rank	Meets ROI expectations*	Rank
1	3	Red Hat	80%	79%	3	80%	1	82%	9	77%	5
2	N/A	Google	79%	80%	2	77%	2	83%	8	79%	1
2	6	Hewlett Packard	79%	75%	6	75%	4	84%	6	77%	5
2	10	VeriSign	79%	81%	1	68%	10	86%	1	79%	1
5	14	Check Point Software	77%	76%	5	69%	8	85%	5	72%	12
5	5	Research in Motion	77%	77%	4	69%	8	86%	1	78%	3
7	3	Cisco Systems	76%	73%	7	64%	11	86%	1	75%	8
7	7	Citrix Systems	76%	73%	7	74%	5	84%	6	73%	11
7	7	Dell	76%	73%	7	77%	2	79%	12	78%	3
7	10	McAfee	76%	72%	10	72%	7	86%	1	76%	7
11	2	Trend Micro	75%	72%	10	73%	6	81%	10	74%	9
12	N/A	Adobe	73%	69%	13	63%	12	80%	11	74%	9
13	13	EMC	71%	66%	16	61%	15	79%	12	70%	13
14	9	Apple	70%	72%	10	55%	22	79%	12	62%	19
15	14	Symantec	69%	66%	16	63%	12	77%	15	68%	14
16	10	Motorola	68%	69%	13	61%	15	76%	16	63%	17
17	17	IBM	66%	65%	19	59%	18	72%	21	65%	16
18	21	Sun Microsystems	65%	60%	24	55%	22	74%	18	66%	15
19	26	SAP	64%	67%	15	60%	17	73%	19	63%	17
20	26	T-Mobile	63%	62%	22	58%	19	65%	30	62%	19
21	26	BellSouth	62%	66%	16	56%	21	69%	24	62%	19
21	24	Microsoft	62%	63%	20	51%	28	76%	16	59%	25
21	18	Verizon Wireless	62%	62%	22	55%	22	71%	23	60%	23
24	30	Business Objects	61%	63%	20	53%	25	69%	24	54%	28
25	33	SunGard	61%	53%	31	49%	31	73%	19	52%	32
26	23	Novell	60%	52%	32	62%	14	67%	26	62%	19
27	25	Avaya	59%	54%	30	52%	27	67%	26	54%	28
27	16	Palm	59%	57%	27	58%	19	62%	32	60%	23
29	18	Nortel Networks	58%	57%	27	45%	34	66%	28	57%	26
29	30	Oracle (including Hyperion)	58%	59%	25	45%	34	72%	21	54%	28
31	N/A	Deloitte	56%	58%	26	51%	28	57%	36	48%	36
31	26	Sprint Nextel	56%	51%	33	47%	32	66%	28	57%	26
33	38	Qwest Communications	54%	45%	37	53%	25	61%	33	54%	28
33	36	Verizon Communications	54%	55%	29	51%	28	65%	30	51%	33
35	36	CA	52%	51%	33	45%	34	56%	37	51%	33
36	35	Cognos	51%	48%	36	46%	33	60%	34	47%	37
37	30	AT&T (including Cingular)**	49%	45%	37	44%	37	59%	35	49%	35
38	40	Accenture	47%	50%	35	43%	38	55%	38	44%	38

*Combined value and reliability ratings. Percentage of IT executives rating vendor as excellent or good.

†Meets expectations for achieving mission (for non-for-profit organizations).

**Cingular ranked 38th in the 2006 Vendor Value survey

Next Page: Reliability

Next: ' Reliability ' >>

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