Vendor Value Survey: The Big Picture - ' Nature of Relationship '

Vendor's relationship to customers
Most vendors don't just provide hardware, software or services, but some mix of the three. This chart reveals what kind of products or services customers are buying from each vendor.

10-24% 25-49% 50-74% 75-100%

Overall Rank 2007	Overall Rank 2006	Vendor	Overall rating*	Consultant	Outsourcer	Telecom	Hardware	Software	Security
1	3	Red Hat	80%
2	N/A	Google	79%
2	6	Hewlett Packard	79%
2	10	VeriSign	79%
5	14	Check Point Software	77%
5	5	Research in Motion	77%
7	3	Cisco Systems	76%
7	7	Citrix Systems	76%
7	7	Dell	76%
7	10	McAfee	76%
11	2	Trend Micro	75%
12	N/A	Adobe	73%
13	13	EMC	71%
14	9	Apple	70%
15	14	Symantec	69%
16	10	Motorola	68%
17	17	IBM	66%
18	21	Sun Microsystems	65%
19	26	SAP	64%
20	26	T-Mobile	63%
21	26	BellSouth	62%
21	24	Microsoft	62%
21	18	Verizon Wireless	62%
24	30	Business Objects	61%
25	33	SunGard	61%
26	23	Novell	60%
27	25	Avaya	59%
27	16	Palm	59%
29	18	Nortel Networks	58%
29	30	Oracle (including Hyperion)	58%
31	N/A	Deloitte	56%
31	26	Sprint Nextel	56%
33	38	Qwest Communications	54%
33	36	Verizon Communications	54%
35	36	CA	52%
36	35	Cognos	51%
37	30	AT&T (including Cingular)**	49%
38	40	Accenture	47%

*Respondents identified all the ways they work with each vendor.

**Cingular ranked 38th in the 2006 Vendor Value survey

Next: ' Worked with during the ' >>

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