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Vendor Value Survey: The Big Picture
By Allan Alter


  Table of Contents:
  1. Vendor Value Survey: The Big Picture
  2. ' Overall '
  3. ' Value '
  4. ' Reliability '
  5. ' Loyalty '
  6. ' Nature of Relationship '
  7. ' Worked with during the '

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Vendor Value Survey: The Big Picture - ' Worked with during the '
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past 12 months">

To sort the data by rank, rating or alphabetical order, click on any column heading.

Customer base
Use this chart to see the percentage of respondents whose compaies uses this vendor now, or has used their products or services during the past twelve months.

Resource Library:
Overall Rank 2007 Overall Rank 2006 Vendor Overall rating* Worked with during the past 12 months (%) No. of respondents
1 3 Red Hat 80% 19 90
2 N/A Google 79% 17 80
2 6 Hewlett Packard 79% 59 280
2 10 VeriSign 79% 29 135
5 14 Check Point Software 77% 14 67
5 5 Research in Motion 77% 29 138
7 3 Cisco Systems 76% 72 338
7 7 Citrix Systems 76% 42 199
7 7 Dell 76% 64 301
7 10 McAfee 76% 36 170
11 2 Trend Micro 75% 13 61
12 N/A Adobe 73% 45 212
13 13 EMC 71% 27 128
14 9 Apple 70% 15 69
15 14 Symantec 69% 40 191
16 10 Motorola 68% 14 68
17 17 IBM 66% 53 250
18 21 Sun Microsystems 65% 27 127
19 26 SAP 64% 13 61
20 26 T-Mobile 63% 15 71
21 26 BellSouth 62% 15 70
21 24 Microsoft 62% 85 399
21 18 Verizon Wireless 62% 36 171
24 30 Business Objects 61% 19 92
25 33 SunGard 61% 15 70
26 23 Novell 60% 16 74
27 25 Avaya 59% 19 92
27 16 Palm 59% 13 63
29 18 Nortel Networks 58% 18 85
29 30 Oracle (including Hyperion) 58% 46 218
31 N/A Deloitte 56% 12 57
31 26 Sprint Nextel 56% 23 107
33 38 Qwest Communications 54% 14 66
33 38 Verizon Communications 54% 27 127
35 36 CA 52% 24 111
36 35 Cognos 51% 18 85
37 30 AT&T (including Cingular)** 49% 50 235
38 40 Accenture 47% 13 60

*Combined value and reliability ratings. Percentage of IT executives rating vendor as excellent or good.

**Cingular ranked 38th in the 2006 Vendor Value survey



 
 
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