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Parkinson needs a book that explains IT to the business. Got any suggestions?    

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  Date Title
  12-05-11  How AAA Regional Office Routes Members to Effective Customer Service
  11-02-11  iPhone, iPad, BYOD Dominate Hot Tech Projects
  09-01-11  Marc Benioff: Salesforce.com CEO Warns of an 'Enterprise Spring'
  06-14-11  Achieving Unified Communications at Clark Atlanta University
  05-02-11  CIO to CFO: What I Really Need is $868,000
  02-09-11  Microsoft Unveils Cloud-Based Platform For Health Insurance Exchanges
  09-30-10  Easing Wireless Helpdesk Nightmares
  09-21-10  Offshoring: Nine Things No One Ever Told You
  08-02-10  9 Winning Tactics For Efficient Offshoring
  03-03-09  Top IT Spending Priorities for 2009, Part 2
  10-08-08  BPI: The CIO`s Secret Weapon
  10-06-08  Businesses Can`t Ignore Social Media
  09-10-08  How IT Irks Customers
 
>> Recent CIOInsight Call Center Headlines >>
Total Call Center Articles: 13


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