Top Technology New Slideshow
Applied Research West recently tallied up surveys from over 1,700 organizations of all sizes from around the world for Symantec's annual State of the Data Center report. Unsurprisingly, the biggest priorities within these organizational nerve centers focused on availability and reliability of data, and on cost-saving measures such as virtualization, cloud migration and consolidation.
New Slideshow
Forrester Research recently updated its predictions for IT spending in 2010. So far, the outlook looks bright - particularly compared to last year, which saw an 8.9% drop in global IT spending. Forrester reports an expected 8.1% increase in spending globally and 6.5% rise within the U.S.
New Slideshow
Running an effective, efficient IT operation is no easy task.
Chris Oleson (an IT manager), Mike Hagan (an IT executive) and Christophe DeMoss (a national consultant) co-authored "Achieving IT Service Quality: The Opposite of Luck" (Synergy Books, 2009). This is their take on the seven biggest mistakes IT leaders make in running their shops - and what they can do to correct them.
Analysis
Five tactics today’s successful IT organizations use to manage performance and create a productive values-based culture that yields high production, low turnover and profitability.
Article
CIOs need to ask “Why?” before devoting the resources to figure out “how” they’ll invest in new and emerging technologies.
Article
The buzz around cloud computing is alive and well. But CIOs need to proceed carefully—and make sure they have the right understanding of what the ‘cloud’ actually is.
Article
Customer service can make or break a business. Yet, despite an emphasis on best practices and leading-edge IT, the gap between goals and performance has never been greater.
Opinion
Despite a major simplification push, I’m not seeing much of a gain in KTLO.
New Slideshow
How closely does your company monitor and measure software adoption, post-implementation? When things go wrong, does IT get blamed?
Neochange, Sandhill Group and the Technology Services Industry Association (TSIA) recently surveyed 353 IT professionals to answer these and other questions about enterprise software adoption.
What they said might sound familiar to your own experience-or provide some important lessons.
Opinion
A CIO explains his struggle with managing and storing massive amounts of data.
Video
Despite the downturn, Sir Terrence Mathews thinks now is the time for investors to invest in telecoms. We caught up with the Chairman of the Board at Mitel Networks after he delivered his keynote address to the audience here in Los Angeles at the ITEXPO. Mathews was positively effervescent about the investment opportunities that exist in communications if people know where to look. He does and tells you how as well.
Research
Both IT and the business say they’re not aligned. New research and analysis sheds light on how to overcome the disconnect.
Technology 
