Book Brief: Managing the Unexpected

Managing the Unexpected: Assuring High Performance in an Age of Complexity
By Karl E. Weick and Kathleen M. Sutcliffe
Jossey Bass, 2001
224 pages, $25

Interested in turning your organization into a panic-proof unit that can handle any emergency? Two organizational behavior experts from the University of Michigan Business School draw lessons from emergency rooms and fire-fighting units, and apply them to help businesses more effectively manage high-stress situations.

CIO Insight Staff
CIO Insight Staff
CIO Insight offers thought leadership and best practices in the IT security and management industry while providing expert recommendations on software solutions for IT leaders. It is the trusted resource for security professionals who need network monitoring technology and solutions to maintain regulatory compliance for their teams and organizations.

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