CIOs Face Challenges in Managing Remote Teams
Biggest Challenges for CIOs in Managing Remote Teams: Fleeting Face Time
30% of CIOs say they greatly struggle with communications issues among their remote teams.
Biggest Challenges for CIOs in Managing Remote Teams: Accountability Issues
22% indicate they find it difficult to stay on top of their remote teams’ productivity, and lack insight into how work is getting done.
Biggest Challenges for CIOs in Managing Remote Teams: State of Disconnect
22% say their remote teams deal with significant technology issues, including the ability to access needed information.
Best Practices for CIOs and Remote Teams: Outline Expectations
Make it clear as to how often you need remote employees to check in by phone or e-mail, and when they must be reachable during office hours.
Best Practices for CIOs and Remote Teams: Keep Eyes on the Prize
Establish concrete immediate and long-term goals and benchmarks to help remote workers stay on track with department objectives.
Best Practices for CIOs and Remote Teams: Establish the Chain of Command
Each remote team needs a leader who is ultimately responsible for making sure all deadlines and expectations are met, in addition to a back-up appointee for when the primary leader is unavailable.
Best Practices for CIOs and Remote Teams: Leverage Tech Tools
Take advantage of teleconferencing, online meetings and file-sharing services to foster collaboration. Use videoconferencing to “put a face” on remote staffers.
Best Practices for CIOs and Remote Teams: Create Opportunities for In-Person Engagement
To help these teams stay connected, arrange for them to work on-site a few times a month (or as appropriate). Ask them to attend important events and meetings in person.
Best Practices for CIOs and Remote Teams: Get Them to Unplug
Remote team members often feel there is no separation of their work and personal lives. So encourage them to electronically unplug when not on duty, and seek a healthy work-life balance.
Best Practices for CIOs and Remote Teams: Set Aside Play Time
Schedule days to get together with remote teams for meals and team-building exercises in order to build trust and comradery.
