CIOs Must Prepare for New Era of IT

By Dennis McCafferty  |  Posted 09-27-2013 Email

Even if you've been a CIO for only a year, you may think that you've already seen a vast amount of shifts within the technology landscape. However, you'll need to prepare for even more for the immediate—and indefinite—future, according to a recent survey from A.T. Kearney. Forecasting into the year 2020, the research reveals that tech tools designed to maximize the value of customer connectivity and interactions will emerge as a top priority, driving up IT spending. These tools include ones devoted to personalized marketing campaigns, data analytics and online-ordering systems. At same time, overall tech requirements will increase, as well as the pressure to complete projects faster. Given this, CIOs will turn to more simplified IT architecture to manage it all, through greater standardization of software. They'll continue to find new ways to outsource IT functions. In addition, the A.T. Kearney findings shed light on an anticipated development that may come as a pleasant surprise: More companies are expected to add CIOs to the ranks of board of director membership. More than 150 CIOs participated in the research. For more about the survey, click here

Dennis McCafferty is a freelance writer for Baseline Magazine.


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