Digital Transformation Creates CIO Opportunities

By Michael Vizard  |  Posted 11-20-2013 Email

Most CIOs realize to one degree or another that business as we know it is being transformed by an array of digital technologies. What no one can seem to agree on is at what pace that transformation is occurring. In fact, a new survey of 1,500 executives conducted by MIT Sloan Review and Capgemini finds sharply divergent views concerning the rate of transformation between senior managers and the rank-and-file staff of most businesses. Senior managers think the rate of transformation is too slow, while the rank and file, for the most part, say transformation is occurring at about the right pace. The primary driver of digital technologies in the enterprise appears to be increased profitability caused by higher levels of customer service. But there are also a number of barriers to adoption that still need to be overcome, not the least of which appears to be a lack of leadership. Right now, however, the survey finds that only about one-fifth of businesses could be classified as either "digerati" or "fashionistas" when it comes to driving the adoption of emerging digital technologies. Obviously, that lack of leadership creates an opportunity for CIOs to be more relevant than ever, assuming that they can marshal both the technology and the political will needed to drive the digital transformation of the business.

Mike Vizard has been covering IT issues in the enterprise for 25 years as an editor and columnist for publications such as InfoWorld, eWeek, Baseline, CRN, ComputerWorld and Digital Review.


Submit a Comment

Loading Comments...