The BI Collaboration Challenge

By Michael Vizard  |  Posted 10-25-2013 Email

One of the larger assumptions that IT organizations make is that end users want to collaborate with each other within the context of the business intelligence (BI) application they are using. But a new global survey of 1,182 IT and business executives conducted by Dresner Advisory Services suggests that interest in collaboration within the BI environment may not be as high a priority as one might think. In terms of strategic BI features, collaboration ranked much lower than 11 other BI attributes. As a result, it appears that vendors are now increasingly including collaboration capabilities within their applications as a way to both drum up interest and acknowledge the fact that collaboration capabilities should be seen as a standard feature. Even then, end users are making it clear they are using existing communication tools to share BI files, which may be as much a matter of habit as it is preference. CIOs, of course, may prefer that users invoke the collaboration capabilities within the application for any number of reasons, ranging from compliance to e-mail storage. But no matter how strong the case for collaboration with BI applications, making it happen is likely to remain an uphill climb.

Mike Vizard has been covering IT issues in the enterprise for 25 years as an editor and columnist for publications such as InfoWorld, eWeek, Baseline, CRN, ComputerWorld and Digital Review.


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