Enterprises that fail to properly manage email for information governance purposes can face catastrophic consequences, according to a new survey. Two recent examples: Scottrade was fined $2.6 million in 2015 because it could not produce important emails for an audit. Barclays faced a $3.75 million lawsuit in 2013 over its alleged decade-long failure to properly keep electronic records,... Read More »
Organizations that do not archive content from social media platforms face significant and growing risks from their inaction, according to a white paper by Osterman Research. Twenty-six percent of organizations have had to produce content-free discovery from their enterprise social media platform, according to the paper, "Read More »
Unified Communications (UC) systems are on the rise, but IT executives report persistent problems—including outages, cost overruns, and insufficient personnel training, a new study revealed. UCs are designed to help a company operate all messaging activity—phone, fax, email, VoIP, IM—through a single network. NetEnrich, an IT infrastructure management and operation services... Read More »
Reports on the death of email may be greatly exaggerated, but many industry leaders are questioning if a shift from traditional on-premise systems to cloud Unified Communications as a service (UCaaS) may be a harbinger of things to come for email. UCaaS is a means to collaboration and productivity and provide ways for people to keep in touch regardless of their location or communications... Read More »
Is 2016 the year app fatigue will reach its tipping point? What should CIOs do to adapt to the changing needs of their employees? What will come of the duel between Google and Microsoft, and what implications will it have for future offerings? Can IT decision-makers and information workers reap the benefits with increasingly competitive prices, licensing structures and enhanced product... Read More »
Law enforcement’s ability to use data and technology to battle crime is one of the most significant developments in policing. According to a new study, 88% of U.S. law enforcement officials believe that big data analytics has significant potential to fight crime. Yet nearly two-thirds do not use analytics because of budget constraints. The survey, "
According to a recent survey, multinational corporations are moving to one communications service provider because they are looking for cost savings, want to improve employee productivity, require control and better application performance, and want greater flexibility. A total communications strategy can help businesses... Read More »
As selling strategies evolve and improve through technology, the role of the CIO has a more direct impact on revenue and commission for the sales team. Technology is becoming a key competitive differentiator for sales' success, as sales technology gets more sophisticated, with new products announced at a rapid clip. CIOs... Read More »