The Challenges of Managing Sensitive Documents

The Challenges of Managing Sensitive Documents

Although most organizations have implemented tools and processes to protect sensitive documents, common challenges persist.

90% of IT managers said they have the needed tools in place to protect their organization’s documents, but 34% admit that they’ve had sensitive information compromised due to poor file management practices.

89% said their organization trains employees on document-management practices, but just one-third said they provide security training as part of this.

92% said their company has adopted an official document-management policy, but 43% said their employees don’t always comply with it.

Four of five said their organization monitors how employees share documents outside the company.

Downloading an infected file: 43%, Sharing sensitive information with unauthorized third parties: 37%, Accidental file deletion: 19%

74% of IT managers said their company has a formalized, document-management solution, but just 49% of employees know whether such a resource is available.

74% said their company has implemented some form of a bring your own device (BYOD) policy, but only half said employees are required to have the tech department approve of their devices.

69% said their document-management solutions enable online viewing, and 62% said they allow for IT notifications.

58% said their document-management solutions establish multi-user collaboration, and 56% said they support online editing.

Just 39% said their document-management solutions come with mobile device management (MDM) capabilities.

66% of employees said they need to deal with two to three created versions of a doc before it is finally approved.

44% of employees with access to content management tools collaborate with at least three other teams, compared to just 29% of employees without this access.