Why CIOs Are Losing Control of Technology

By Dennis McCafferty  |  Posted 11-19-2015 Email

CIOs give themselves and their employees high marks for delivering upon needed business outcomes, but they also admit that they're losing control over significant tech purchase decisions to the business side, according to a recent survey from Logicalis US. More than ever, finding reveal, line-of-business (LOB) managers circumvent CIOs and tech employees in acquiring tech apps and solutions, thus cultivating a shadow IT culture. This creates issues with respect to both tech governance and security assurance, and CIOs now feel pressured to transform their roles from that of technologist to what's emerging as "internal service provider" to counter shadow IT. "When you analyze the reasons shadow IT exists," said Vince DeLuca, CEO of Logicalis US, "it's clear that LOB executives are simply looking for better, faster access to IT services; they want an at-work experience that emulates the on-demand services they have access to in their consumer lives. The consumerization of IT and the widespread availability of as-a-service cloud options has, therefore, made it both easy and, in many cases, practical to bypass the IT department." Nearly 425 global CIOs and IT directors took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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