CIO Insight Staff

The relief workers toiling in the tsunami-battered nations of southern Asia, Sri Lanka and Indonesia don’t just need money; they need IT support. Like all professionals, their effectiveness and productivity can be amplified by IT—only in their case it means saving more lives and restoring communities more quickly. But field workers for organizations such as […]

CIO Insight: How do you view your IT operations? Hill: Banks evolved so that the retail side was the fourth-class citizen, and the technology side drove the retail side. The branches delivered whatever the back office gave ’em. But our focus was always at the delivery point. We designed everything backwards from there. We said, […]

THE AWARD CIO Insight has created the Partners in Alignment Award to recognize companies that best exemplify how IT and business can align behind the common goal of delivering value to the company’s shareholders. Since all alignment strategies require a sustainable partnership between IT and the business units, and a clear business strategy that is […]

It’s hard to imagine an industry that has been more affected by the Internet than the music business. Many believe that the industry has been far too slow to accept this new reality. With that in mind, CIO Insight spoke with Warner Music Group CIO Tsvi Gal to get his thoughts on the future of […]

Debby Hopkins just can’t help herself. When you ask the 50-year-old chief operations and technology officer at Citigroup Inc. a question about any of her previous jobs—a list that includes stints as CFO at GM Europe, The Boeing Co. and Lucent Technologies Inc.—she can’t get her mind off technology. “I have a great passion for […]

The SEC has postponed yet another Sarbanes-Oxley (SOX) deadline. This time, the venerable agency granted so-called “accelerated filers” a decelerated 45 extra days to report on internal controls over their financial reporting. The extension is meant to give these companies a little more breathing room to write the report—not to complete the actual audit (that […]

Alignment Award Winner The Guardian Life Insurance Co. of America As executive vice president and CIO of the Guardian Life Insurance Co. of America, a mutual life insurance company with $35 billion in assets under management, Dennis Callahan’s project tracking process is decidedly low-tech. “It’s an object of scorn, but it works,” he says, pointing […]

Mini-human? Animal on a chip? No matter what you call it, the use of microfluidic circuitry to simulate human or animal tissue can creep some people out. But these tiny replications could have major market potential. “NASA is interested in using them to see if humans could survive in different environments,” says Shuichi Takayama, an […]

The 101 Greatest Business Principles of All Time Edited by Leslie Pockell with Adrienne Avila Warner Books, November 2004 128 pages, $10 The best thing about this book is you’ll finally have a source for all the quotes you have been using for years. While just about everyone knows that the three secrets to real […]

Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant By W. Chan Kim and Renée Mauborgne Harvard Business School Press, December 2004 272 pages, $27.95 Picture a world comprised of two oceans, begin the authors, professors at INSEAD, the French business school. The red ocean includes every company now in […]

There’s been a lot of talk lately over new desktop search tools and the risk they pose to the enterprise. The worry is that while these nifty little apps—such as Google Desktop Search and a host of other similar programs—can help you find that long-lost e-mail or proposal draft you’ve been searching for, they can […]

OPPORTUNITY Companies are finally wising up to the idea that their most valuable assets are their people. Six years ago, Canada Post, Canada’s national postal service and seventh largest employer, with 70,000 employees, was under fire. Increasing competition from private carrier companies, such as United Parcel Service Inc. and FedEx Corp., was eating into profits, […]