CIO Insight Staff

84% of CIOs say they calculate ROI for the initial justification of IT projects 46% of CIOs say they calculate ROI after projects are completed 32% say their payback projections are not credible to the business 17% say they generally trust the ROI information provided by vendors 68% say their ROI practices have had a […]

The Confidence Meter suffered a significant reverse in our latest poll. Confidence in economic growth declined by half a point, dropping from 6.8 in March to 6.3 in April, a level last seen in November 2003, perhaps because the U.S. economy only added 21,000 jobs in February and the unemployment rate has remained at 5.6 […]

Stoplight charts—named for their traffic signal color code use of red (no compliance), yellow (partial compliance), green (fully compliant, go!)—provide a simple and effective way to compare your vendor finalists on critical contractual issues, and, just as important, communicate these differences quickly to the ultimate decision-makers. To make your own, first be sure that you’ve […]

Are the vendors who responded to your RFP addressing your needs? Term sheets can give you the answer at a glance. Here is a guide of how to create your own term sheet. To download a guide to building your own term sheet,click here.

2.7% the average increase in CIOs’ base salary over last year 10.2% the average increase in length of tenure in current position over last year 51.1% of CIOs cite improving the IT infrastructure as a top IT management priority 38.4% say they’re evaluated primarily on their contribution to business strategy 37.4% say they’ll go job-hunting […]

Brand Portfolio Strategy: Creating Relevance, Differentiation, Energy, Leverage and Clarity By David A. Aaker Free Press, April 2004 368 pages, $28 When most technology managers think about their brand strategy—if they think about it all—it is in terms of their strongest brand. And while it is certainly true that Intel, for example, is a brand, […]

Due Diligence: The China Syndrome by Eric Nee As its economic clout grows, China has begun to use that might to affect the course of a variety of critical technology standards. Case in point: The country’s current attempt to establish its own 3G wireless standard. While that effort has little chance of success outside some […]

The Future of Work: How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life By Thomas W. Malone Harvard Business School Press March 2004 304 pages, $29.95 “For the first time in history, technologies will allow us to gain the economic benefits of large organizations, like economies of scale, […]

The Value Factor: How Global Leaders Use Information for Growth and Competitive Advantage By Mark Hurd and Lars Nyberg Bloomberg Press, April 2004 144 pages, $24.95 To their credit, Hurd and Nyberg, the CEO and chairman of NCR Corp., respectively, don’t spend a lot of time talking about how their company uses information. Rather, they […]

To download fact sheet, click here. Problem Automating business processes is essential to keeping a competitive edge, but can make your company inflexible. In his 2001 book, Jack: Straight from the Gut,former General Electric Co. chief executive Jack Welch wrote, “The most valuable opportunities for establishing competitive differentiation are in how a product or service […]

With business process management, figuring out what all the acronyms mean can be a real challenge. Here’s a quick reference: Business Process Management (BPM): The definition, analysis and administration of business processes. BPM encompasses workflow, collaborative tools, application servers, development tools, rules engines and commerce applications. It is distinct from business process modeling, the subject […]